How it Works

The Negotiation Process

Our unique negotiation process

is based on our firmly held belief that Fenestra’s Member-Owners, being well established successful independent fabricators, know how to choose the “best” Supplier for their businesses. Once a product category is identified and targeted, a few key Member-Owners are asked to participate in the negotiations. Suppliers are asked to present to this Committee. The Member-Owners rate the Suppliers on a wide variety of criteria. These include breadth and depth of product assortment, reliability, customer service, product features and price competitiveness. The Suppliers are selected after their confidential rebate programs have been presented and agreed on by the Committee. Once the Committee selects the Preferred Supplier(s) the program is rolled out to Members in a confidential manner.

The Negotiation Process:

  • Product Category is Identified
    Product category is identified and targeted.
  • Negotiation
    Key Member-Owners are asked to participate on this specific Product Category Committee.
  • Supplier’s Proposal
    Suppliers are asked to present to this Committee.
  • Members Rate Suppliers
    Member-Owners rate the Supplier on a wide variety of criteria.
  • Rebate Programs are Presented
    Suppliers are selected after their confidential rebate programs have been presented and agreed on by the Committee.
  • Program is Rolled Out
    Committee selects the Preferred Supplier(s)’s program, which is then rolled out to Members with Fenestra’s support.

Every Member of the Co-op is assigned a unique number. Members continue to place orders with Suppliers in the same manner you have always ordered. This may include phone, fax, supplier’s website or EDI purchase orders. Fenestra administration staff will advise Suppliers of your unique Fenestra Co-operative Member Number for your ordering location (this will be included on every Supplier document). When you place your first Fenestra order with a Fenestra Supplier, simply confirm the Supplier has correctly registered your Fenestra Member Number.

Your Member Document Centre allows for secure access to all documents from your Co-operative including any invoices, credit notes, statements of outstanding invoices and remittance advices listing the invoices paid by completed electronic bank transfers.

If you have multiple locations and a centralized accounts payable department, you can request that all documents flow into one Document Centre. You will be provided with a User Name and Password by the Co-op Administration Staff.

Supplier Standard Terms & Conditions

Every Fenestra Supplier Partner agrees to a set of standard payment standard terms and conditions that they offer to all Fenestra Members on their purchases.

  • Current Contract Dates
    Duration of the agreement between Fenestra and the Supplier.
  • Standard Payment Terms
    Supplier agrees to invoice Members with minimum payment terms. Unique individual member terms are supported.
  • Freight Policy
    Supplier must disclose freight offering.
  • Minimum Order
    Supplier must disclose any minimum order quantities in units or dollars.
  • Rebates
    Supplier must support their negotiated rebate program to all applicable Member purchases.
  • Currency
    Supplier must designate the currencies accepted as payment.
  • Pricing
    Supplier must offer locally-competitive pricing or allow Members to contact Supplier for price negotiations.