How We Operate

Fenestra’s structure is rooted in the cooperative model that fosters our wealth of experience, and knowledge to create committee-driven selection processes. This synergy enables Fenestra to methodically choose the best suppliers for our network.

Frequently Asked Questions

Fenestra Member-Ownership is for window and door fabricators across Canada and is by invitation only.

No, Fenestra believes in freedom of choice in who fabricators buy from. Members are encouraged and rewarded but are not required to switch all their purchases through to the Co-op’s participating Supplier Partners.

Existing members may submit new supplier suggestions and sponsor them at any time.  The Supplier Selection Committee, a small number of Member-Owners, will then evaluate the supplier based on a wide set of criteria which includes factors from pricing, rebates, terms, return policies, service levels, and the product brand acceptance.

Rebates are a powerful tool for both the Supplier Partners and the Members. Suppliers like rebates for two main reasons;

  • firstly, they protect the “street price” of their products
  • secondly, they can structure the rebates as such that they only pay for member performance and loyalty

 

The Members benefit from rebates because they are able to protect negotiated pricing and the margins made on the sale of the products. Then, at the end of the year the rebate check comes in and goes straight to the bottom line!

Only the Supplier Selection Committee will know the full terms of the rebate programs. Strict enforcement of Fenestra Supplier Partner confidentiality enables suppliers to offer better overall pricing only to Fenestra Members without the risk of competitors or other of the supplier’s non-buying group customers knowing and saying “me too!”

Rebates are returned to each Member proportionally as they have been earned.  For example, if Member A purchased 5% of the total Group purchases they would receive the same 5% of the earned rebates for each supplier program. Fenestra’s unique central billing and payment model allows line item tracking and a complete audit trail to ensure each member receives their portion of any earned rebates.

Fenestra is a 100% Member-Owned Purchasing Co-operative. Each Member-Owner holds one share only. One share – one vote ensures all Member- Owners have a voice in their Co-op. The Co-operative model returns profits (earned rebates), in direct proportion to the purchasing participation of each Member.

The Co-op is managed under contract by LBMX Inc., utilizing a dedicated General Manager, as well as support staff, a board of directors, and member committees are all utilized to ensure the Co-operative meets its objectives.

Each Fenestra Member is required to meet credit criteria. In addition, a third-party Accounts Receivable insurance is used to greatly reduce the impact of any default. In the rare occasions where a Member default has occurred, Fenestra has triggered the AR insurance and the Supplier payment has been paid within 90 days. In all cases of default to date, our Supplier Partners have received payment on 100% of their invoices processed through the Co-op.

Fabricator Member-Owners:

  • A one-time $1,500 Setup Fee on Fenestra’s billing platform.
  • An annual $3,500 Membership Fee.
  • A $1 Shareholder buy-in.

How to Become a Fabricator Member

Membership is for window and door fabricators across Canada and is by invitation or by application only.

Membership Request

Submit a membership inquiry to convey your interest in joining Fenestra as a Fabricator Member-Owner (website, phone, email).

Committee Votes

The Fenestra Membership Committee will review your member application for consideration. The Committee will begin due diligence on your company background, reputation, service area, and more.

Member-Owner Agreement

After the Membership Committee approves your application, you sign a Member-Owner Agreement and pay your Membership Fees, Shareholder Fee, and Setup Fee. You will then be granted full access to Fenestra supplier rebate programs and events.

Partnership Request

After expressing interest in becoming a new supplier, Fenestra will conduct a needs analysis of your proposed product categories. If the supply category is in current need, the supplier will proceed to present to a Committee of Members.

Committee Presentation

Fenestra will organize a date and time for the supplier to present their offering to the Supplier Selection Committee. Fenestra provides the supplier with a presentation template to populate with the exact answers the committee is looking for.

Supplier Agreement

After careful consideration and due diligence, the Committee will vote to deny or accept the proposed supplier as a Fenestra Supplier Partner. Fenestra will present the supplier with a contract if accepted.

How to Become a Supplier Partner

The Fenestra Purchasing Co-op offers suppliers a network of 35+ fabricators comprised of the biggest names in the industry. Our Co-op will become one of the largest or the single largest customer you have.

Get Access to Our Exclusive Annual Events

Our events are unrivaled by industry trade shows and networking events.

Annual General Meeting

Dedicated to the fabricator member-owner shareholders to drive the strategic direction of their co-op. Hosted in a different location each year across Canada, this event brings out the joy of belonging to a group of exceptional like-minded people.

Advantage / Acceleration

A gathering of the full membership of fabricators and suppliers. This event is designed for suppliers to have face-to-face meetings with their customers, and for the entire group to share thoughts on industry topics.